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Ge.ch > Thèmes > Citoyenneté > Votations - Elections > Votations > E-Voting > FAQ

Frequently asked questions (FAQ)

1. Political rights
2. Organisation of polling
3. Internet voting
4. Online voting is so simple
5. Frequent problems
6. Checking the voting site certificate
7. I have voted but I would still like to know...
8. Data protection
9. I would also like to know

6. Checking the voting site certificate

How can I check that the digital fingerprint of the voting site certificate really corresponds to one of the two fingerprints reproduced on the voting card?

In recent browsers, a green bar or green padlock should appear in the address bar of your browser. When you move the mouse over the green area, the text "Verified by: SwissSign AG " should be displayed.

Click on the green area or on the green padlock to display more information. The "Security" or "Details" tab can be used to display the certificate and its details. The SHA1 digital fingerprint of the certificate must be identical to the code series printed on your personal voting card.

If the bar displayed is red or if the digital fingerprint of the site does not correspond to that shown on your voting card, call our helpdesk (+41 (0) 840 235 235 from Monday to Friday, from 8am to 6pm Swiss time, e-mail ael-assistance@etat.ge.ch).

For older browsers, verification is manual. We cannot explain in detail the procedure for all possible browser/operating system combinations, so we have just explained the main ones below.

If you use Internet Explorer 7 with Windows XP, the procedure is the following:

1) Place your mouse pointer on the green area to identify the website. Then click on "Display the certificates".

2) Go to the "Details" tab, the digital fingerprint is at the end of the list.

If you use Firefox 3.0.15 with Windows XP, the procedure is the following:

Click in the green area of the address bar, a dialogue box appears. Then click on "More information", then on "Display the certificate".

The digital fingerprint is in the "General" tab.

If you use Safari 4.0.3 with MAC OS X, the procedure is the following:

1) Click on the padlock that is situated in the upper right-hand corner of the window. A dialogue box opens.

2) Click on "Details". The certificate fingerprint is situated at the bottom of this window.

If you use Firefox 3.0.5 with Ubuntu 8.10 (Linux), the procedure is the following:

1) When you move the mouse over the green area, a dialogue box appears.

2) Click on "More information"

3) Click on "Display the certificate". The digital fingerprint is in the General tab.

Last updated: January 2012