This procedure allows people living in the City of Geneva to benefit from a refund of CHF 15 on the purchase of a CFF day pass.
While awaiting the introduction of the new CFF 2024 offer, the City of Geneva is no longer selling CFF travel passes for the period from 1 July to 31 December 2023.
During this transitional period, it offers people living in the city a reduction of CHF 15 on the purchase of a day pass (1st or 2nd class, discounted or not) allowing them to travel from 1 July to 31 December 2023.
Who is this procedure intended for?
This procedure is intended for residents of the City of Geneva.
What are the conditions?
This offer is only intended for people living in the City of Geneva.
Subject to the number of discounts available, the subsidy is valid for 1st or 2nd class day passes, discounted or not, for travel between 1 July to 31 December 2023.
The discount applies to a maximum of 4 passes per family, per period of 10 days.
Are any reductions still available for my ticket?
Thirty discounts of CHF 15 are available per travel day.
The table below indicates the number of reductions available for each travel day.
What to do?
After consulting the number of discounts still available above, you can go to the Espace Ville de Genève with the required documents.
- Monday: 11.30 a.m. to 5.30 p.m.;
- Tuesday to Friday: 8.30 a.m. to 5.30 p.m.
When to request the refund?
The refund must be requested on the day the ticket is purchased, and no later than 5 days following the journey.
Which documents are required?
- Duly completed “Subvention Carte journalière CFF” form, available for download at the bottom of the page. This form is also available at the Espace Ville de Genève.
- Ticket purchased and proof of payment (receipt). Day passes must only be purchased from the CFF
- Copy of an ID document
- Full bank details: photocopy of a bank card with IBAN or account number visible.
How is the payment refunded?
The sum of CHF 15 is refunded by bank transfer. No cash refund is possible.
A subsidy pending SBB's 2024 offer
Replacing the old CFF day pass, the discounted municipal day pass is a new offer from the CFF, which will go on sale on 11 December 2023. The first possible travel day is 1 January 2024.
This new discounted day pass includes two price levels and will be available for 1st and 2nd class, with or without a half-price subscription. It will be issued in the user’s name, either a mobile or printed ticket.
Article modifié le 18.09.2023 à 09:00