This procedure enables any inhabitant to submit a request, either online or by telephone, to the clean city roads department to dispose of bulky household objects free of charge.
Related article in Themes
Refuse collection via the door-to-door service and at the ecopoints is maintained in full and remains a key priority. To enable the department to provide this service, appointments to collect bulky waste can no longer be made (either by phone or online) until further notice. For your information, the cantonal refuse collection points (ESREC) are open. Access to these is nevertheless limited: a maximum of 3 people are authorised on the unloading platform (in addition to the 2 supervisors).
Similarly, cleaning of public areas is partially maintained, with approximately 50 percent of the personnel working in the field. Priority is given to emptying bins in the streets and cleaning the ecopoints.
More information on the measures taken in the City of Geneva
Who is this procedure for?
This procedure is intended for any inhabitants of the City of Geneva who wish to dispose of bulky household objects. The inhabitants of other municipalities must contact their own town halls to learn what the procedures are with regard to their own place of residence.
Waste from commercial or industrial activities will not be collected.
What conditions must be respected?
Only 7 medium-sized objects will be accepted by appointment.
The disposal of the contents of entire cellars or attics is excluded.
On collection day, the objects must be left on the pavement before 6.30 a.m.
How to complete this procedure?
Call freephone no. 0800 22 42 22. The lines are open from Monday to Friday, 7 a.m. to 11.30 a.m. and 1 p.m. to 4 p.m.
How to change or cancel an appointment?
To cancel a request, simply do not validate the e-mail received; after 15 minutes your request will automatically be cancelled.
To cancel or change a request which you have already validated, contact the clean city roads department using the freephone number: 0800 22 42 22, ensuring that you have your reservation number handy. If you no longer have the reservation number, our switchboard operators will help you with the procedure.
If your bulky waste is contaminated (bed bugs or other), please contact us first. We will provide you with protective covers and warning stickers free of charge for your protection as well as that of the surrounding population and of our staff.
Article modifié le 25.03.2020 à 13:20