This page is also available in Français !

Requesting disposal of a bulky object

This procedure enables any inhabitant to submit a request, either online or by telephone, to the clean city roads department to dispose of bulky household objects free of charge.

Encadré de relance

Related article in Themes

Le service de collecte sur rendez-vous des encombrants reprend dans le cadre du déconfinement décidé par le Conseil fédéral. Vous pouvez réserver dès mercredi 6 mai en ligne ou dès lundi le 11 mai par téléphone au numéro gratuit 0800 22 42 22 (service gratuit). Un seul rendez-vous peut être pris par ménage et tous les 7 jours.

Who is this procedure for?

This procedure is intended for any inhabitants of the City of Geneva who wish to dispose of bulky household objects. The inhabitants of other municipalities must contact their own town halls to learn what the procedures are with regard to their own place of residence.

Waste from commercial or industrial activities will not be collected.

What conditions must be respected?

Only 7 medium-sized objects will be accepted by appointment.

The disposal of the contents of entire cellars or attics is excluded.

On collection day, the objects must be left on the pavement before 6.30 a.m.

How to complete this procedure?

Online

By telephone

Call freephone no. 0800 22 42 22. The lines are open from Monday to Friday, 7 a.m. to 11.30 a.m. and 1 p.m. to 4 p.m. 

How to change or cancel an appointment?

To cancel a request, simply do not validate the e-mail received; after 15 minutes your request will automatically be cancelled.

To cancel or change a request which you have already validated, contact the clean city roads department using the freephone number: 0800 22 42 22, ensuring that you have your reservation number handy. If you no longer have the reservation number, our switchboard operators will help you with the procedure.

Bed bugs

If your bulky waste is contaminated (bed bugs or other), please contact us first. We will provide you with protective covers and warning stickers free of charge for your protection as well as that of the surrounding population and of our staff.

Contact

Service Voirie - Ville propre

10 Rue François-Dussaud

1227

Les Acacias

Suisse

Tél. +41224184200

Fax. +41224184301

Email

Service Voirie - Ville propre

Télécharger la vCard

Réglements

Article modifié le 29.05.2020 à 14:21