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Public writer

The City of Geneva provides support for anyone wishing to write a letter. On a pro bono basis and in complete confidentiality, a public writer can help you organise your ideas and write your letters, administrative or otherwise.

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⚠ Important information concerning the situation of the new coronavirus ⚠

In order to reduce the risk of the coronavirus spreading , the 4 Information points has been closed. A hotline is provided: 0800 44 77 00 (7/7 -  8:30-12:00 and 13:30-17:00).

The delivery Public writer has been suspended until further notice. The delivery Autour d'une table has been suspended too.
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Un homme aide bénévolement une femme à rédiger des courriers au point info-sercives des Pâquis.

People are welcomed in their neighbourhood by a volunteer who helps them write different documents within the boundaries of the legal framework, such as:

  • CVs;
  • cover letters;
  • administrative letters (except legal action), etc.

Benefit from writing assistance

The public writer’s work is confidential and free. To make an appointment, prior registration is essential with the district information centre; the relevant contact details are indicated at the bottom of the page. 

Opening times and locations

Eaux-Vives Cité district

Thursdays, by appointment, from 4 p.m. 6 p.m. at the Eaux-Vives library

Registrations can be made by calling 0800447700 free of charge or with the Eaux-Vives information centre directly.

Plainpalais Jonction district

  • Mondays, by appointment, from 9.30 a.m. to 11.30 a.m.;
  • Thursdays, by appointment, from 9 a.m. to 11 a.m.;
  • Fridays, without an appointment, from 2 p.m. to 4p.m.;

a the Plainpalais information centre.

  • Wednesdays, by appointment, from 11 a.m. to 1 p.m.;

at the Bibliothèque des Minoteries.

Appointments can be made by calling 0800447700 free of charge or with the Plainpalais information centre directly.

Servette Petit Saconnex district

Mondays, without an appointment, from 8.30 a.m. to midday at the Servette information centre.

Saint-Jean Charmilles district

Fridays, by appointment, from 9 a.m. to 11.15 a.m. at the Saint-Jean library.

Registrations can be made by calling 0800447700 free of charge or with the Servette information centre directly.

Pâquis Sécheron district


Registrations can be made by calling 0800447700 free of charge or with the Les Pâquis information centre directly.

Point info des Pâquis

Rue Jean-Antoine GAUTIER 18
1201 Genève
Tél. 0800 447 700
pointsinfo@ville-ge.ch

See on the map

Point info de Plainpalais

Rue DANCET 22
1205 Genève
Tél. 0800 44 77 00
pointsinfo@ville-ge.ch

See on the map

Point info de la Servette

Rue HOFFMANN 8
1202 Genève
Tél. 0800 44 77 00
pointsinfo@ville-ge.ch

See on the map

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Article modifié le 13.03.2020 à 13:21