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Information points

Offering guidance and a listening ear, the City of Geneva information points are tasked with providing the public with all types of useful information. The services provided include accompaniment for any administrative procedures to be completed.

In light of the health situation, the information centres can be contacted by phone on 0800 44 77 00 from Monday to Friday, 8.30 a.m. to 12.30 p.m. and 1 p.m. to 5 p.m. Reopening of the Plainpalais and Servette information centre to the public by appointment only.
Une dame s'entretient avec un monsieur au sein d'un point info-service de la Ville de Genève

The information points serve the population as a whole and are part of the local social outreach mechanism.

Do you need information?

Would you like to know which leisure activities are available to your children, rent a hall or participate in the life of your local community? The staff at the information points will be happy to welcome you in and answer any questions you might have.

Are you encountering difficulties with your administrative procedures?

Are you having difficulty understanding an administrative letter or completing a specific form? The staff at the information points will help you complete any formalities. The explanations and assistance you receive from volunteers in drafting certain documents could allow you to enjoy easier access to all kinds of service (administrative, institutional, associative). 

Do you need specific assistance?

Are you looking for home help or do you need social assistance or support in caring for a loved one? The staff at the information points can guide you towards the relevant partners.

An information point in your district

Whatever your request, problem or question, you are always welcome at the information points. Discover the information point nearest you:

Map of information points

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Article modifié le 25.09.2020 à 17:05