This procedure informs you how to purchase a discounted SBB/CFF Municipal Saver Day Pass to travel on the SBB/CFF network in Switzerland at a reduced price.
What is a Municipal Saver Day Pass?
Replacing the old CFF day pass, the Municipal Saver Day Pass is a new offer from CFF, which will go on sale on 11 December 2023. It will be issued in the user’s name, either as a mobile or printed ticket.
The first possible travel day is 1 January 2024.
Validity of the passes
The passes are valid for the chosen day, on the lines within the radius of validity of the GA, until 5 a.m. the next day.
A stock for the whole of Switzerland
All the participating cities and municipalities in Switzerland will have access to the same stock of discounted passes. Once this stock is exhausted, it will not be possible to purchase a discounted municipal day pass from a different city or municipality in Switzerland for the desired day.
The passes are always issued in the user’s name.
Travellers must be able to prove their identity to the public transport inspectors by means of an official identity document bearing a photo or a valid public transport pass. Any resale or transfer of the passes is therefore prohibited.
A detailed description of the pass, the associated conditions, the refund possibilities and any special offers can be found on the CFF / Alliance Swiss Pass website: Discounted municipal day pass
Who is this procedure intended for?
Any person who wants to purchase a discounted municipal day pass can purchase it form the City of Geneva or from any other participating municipality, regardless of whether it is their political municipality.
The passes are not available:
- for children (see the more advantageous range of passes, designed for this public, on the CFF website: Travelling by train with children)
- for dogs (see the more advantageous range of passes, designed for dogs, on the CFF website: Travelling with a dog)
- for travel in groups of 10 people or more; it is preferable to purchase a group ticket for public transport with a reduction of 30%
When should I purchase a pass?
The passes are only available for advance purchase, up to 6 months before departure and until the day before the day of travel. They cannot be purchase on the actual day of travel.
A single person can purchase several passes at the same time for several travel dates or for third parties.
How do I purchase a pass?
Discounted day passes can only be purchased from the Espace Ville de Genève counter, either by bank card or in cash. You cannot reserve a pass by telephone or email.
Espace Ville de Genève
Rue de la Terrassière 9, 1207 Genève
Open Mondays from 11.30 a.m. to 5.30 p.m. and Tuesdays to Fridays from 8.30 a.m. to 5.30 p.m.
Consulting the availability of passes
From 11 December 2023, the passes available per day and the associated prices are displayed on the CFF website:
What information is required to purchase a pass?
The discounted municipal day passes are always issued in the user’s name.
- The first name, surname and date of birth of each person travelling must be indicated.
- An email address is required to complete the purchase.
How much does a Municipal Saver Day Pass cost?
The discounted municipal day passes have two price levels. They are available:
- for 1st and 2nd class
- with or without a half-price season ticket.
The prices for the day of travel are presented on the CFF/Alliance Swiss Pass website: Discounted municipal day pass
How to request a refund for a Municipal Saver Day Pass?
The discounted municipal day passes can be refunded without any conditions within 7 days of purchase, but no later than one day before travel (in the case of tickets purchased in advance).
After this deadline, the discounted municipal day passes can only be refunded in exceptional cases, with an excess of CHF 10 to be paid by the user, in certain conditions indicated on the CFF/Alliance Swiss Pass website: Municipal Saver Day Pass
The person wishing to be refunded must visit the Espace Ville de Genève, bringing:
- the unused day pass
- an identity document
- their bank details (Swiss IBAN in the name of the person indicated on the pass is mandatory).
The amount will be refunded within 60 days by bank transfer only.
Article modifié le 22.02.2024 à 10:24